Privacy Policy
Privacy Policy
1. Introduction
This Privacy Policy explains how your personal data is processed when using the website lentosbroliai.lt. The website provides information about the services offered by MB Lentos broliai, including floor installation, floor renovation, parquet and engineered wood flooring installation, laminate flooring, PVC flooring, skirting boards, and interior door installation.
The website includes an inquiry form intended for contacting us about installation or floor renovation work. When processing personal data, we comply with the General Data Protection Regulation (GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania, and other applicable legal acts.
2. Data Controller
The data controller is:
MB Lentos broliai
Company code: 306079370
VAT code: LT100017047517
Director: Donatas Gruodis
Phone: +370 609 09420
Email: info@lentosbroliai.lt
Website: https://www.lentosbroliai.lt
If you have any questions regarding the processing of personal data or wish to exercise your rights, you may contact us using the email address provided above.
3. What Data We Collect
When using the website, the following personal data may be processed:
Data you provide in the inquiry form:
first name;
last name;
phone number;
email address;
city;
service of interest;
any other information you voluntarily provide in the inquiry field.
Technical website usage data:
IP address;
browser type and version;
device type;
date and time of website visit;
technical information about website usage;
cookie and similar technology data, if such technologies are used on the website.
4. Purposes of Data Processing
Your personal data is processed for the following purposes:
to respond to your inquiry;
to contact you regarding floor installation, renovation, or other installation works;
to assess the situation, city, and service of interest you have provided and offer a possible solution;
to organise further communication regarding works, site inspection, deadlines, or an offer;
to ensure the operation, security, and technical maintenance of the website;
to comply with legal obligations, where such obligations arise.
Personal data is not used for automated decision-making or profiling.
5. Legal Basis for Data Processing
Personal data is processed on the following legal grounds:
when you voluntarily provide data through the inquiry form;
in order to respond to your inquiry and take steps prior to entering into a service agreement;
on the basis of legitimate interest to ensure smooth communication, website operation, and service quality;
to comply with a legal obligation, when certain data must be processed under applicable laws.
6. Data Retention Period
Personal data submitted through the inquiry form is stored for as long as necessary to respond to your inquiry, maintain communication, and assess the possibility of providing services.
If cooperation does not begin after the inquiry, the data is generally stored for no longer than 12 months from the date of the last communication, unless a longer retention period is necessary to defend legitimate interests or comply with legal requirements.
If you become a client, further processing of personal data may be carried out for the purposes of service provision, payments, preparation of accounting documents, and other purposes provided for by applicable laws.
7. Data Transfer
Your personal data is not sold or transferred to third parties for marketing purposes.
In certain cases, data may be transferred or made available to service providers who help ensure the operation of the website, communication, or technical systems, such as:
website hosting service providers;
email service providers;
website administration and technical maintenance service providers;
IT systems, security, or data storage service providers.
Data may also be transferred to state authorities or other entities when required by law or necessary to defend legitimate interests.
8. Data Security
To protect your personal data, we apply organisational and technical measures that help protect data against unauthorised access, loss, alteration, disclosure, or unlawful processing.
Access to personal data is granted only to those persons or service providers for whom such access is necessary to achieve the stated data processing purposes.
9. Cookies
The website may use cookies and similar technologies that help ensure proper website operation, improve user experience, analyse traffic, or ensure technical security.
If the website uses non-essential cookies, such as analytical or marketing cookies, they are used only after receiving your consent, where such consent is required by law.
You may delete or restrict the use of cookies in your browser at any time, but some website functions may not operate as smoothly as a result.
10. Your Rights
Under the GDPR, you have the following rights:
to access your personal data;
to request correction of inaccurate or incomplete data;
to request deletion of data where there is a legal basis for doing so;
to request restriction of data processing;
to object to data processing when data is processed on the basis of legitimate interest;
to request data portability where applicable under the GDPR;
to withdraw consent where data is processed on the basis of consent;
to lodge a complaint with the State Data Protection Inspectorate.
To exercise your rights, you may contact us by email at info@lentosbroliai.lt.
11. Complaints
If you believe that your personal data is being processed improperly or that your rights are being violated, we first invite you to contact us using the details provided above.
You also have the right to lodge a complaint with the supervisory authority – the State Data Protection Inspectorate.
12. Changes to the Privacy Policy
This Privacy Policy may be updated in the event of changes to legislation, website functionality, service provision procedures, or data processing processes.